Welcome to RemoteTeachers.com, where students are tutored and taught online by teachers. 

Cancellation & Refund

Refund and cancellation requests must include the order number. These requests must be made via tickets, from your account, using “Cancellation & Refund” in the Subject field.


Tutoring Refund & Cancelation

– Booked Tutoring services can be cancelled until 48 hours before the start time. This can be done from the “Bookings” section, in your Dashboard.

– Booked Tutoring services cannot be canceled or refunded (Partially or in full) less than 48-hours prior to the start time.

– All Tutoring services booked less than 48-hours prior to the start time are not eligible for cancelation, refund, or credit.

– There is no credit or refund (Partial or full) for absent or no-shows.

 


Courses Refund & Cancelation

– Courses/lessons can be canceled until 15-business days prior to the course start time.

– Cancellations made between 15-business day and 5-business day prior to the course start time will be refunded 50% of the fee paid.

– Cancelations made less than 5-business day prior to the course start time will not receive a refund.

– There is no credit or refund (Partial or full) for absent or no-shows.

– All enrollments/registrations made within 5 business-days prior to the course start time are not eligible for refund or credit.


Service Satisfaction

If you are not satisfied with a Service that you received or the answer to your pay-per-question, you may, within two (2) business days of the completion of such Service, contact its provider to request a partial/full refund. If you cannot reach a mutual agreement, within five (5) business days of the completion of such service, initiate a ticket using “Dispute” from the Category dropdown field to request further assistance.

Remote Teachers LLC can intervene and propose a solution, or could, in its sole discretion, partially/fully accept or reject a refund request. If a partial/full refund is accepted, the amount debited from your account or paid will be returned (partially or in full) to your account as a credit.

Students who use this service multiple times will be subject to review, which may result in the suspension and/or termination of your account.


Memberships

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