Services are not eligible for cancellation based on quality, materials, or connection issues with the Virtual Classroom. Students may rate their Teachers for their performance and rate the Website to describe their experience with the Virtual Classroom.
RT may cancel any Service if appropriate. In such a situation, the fees paid for the cancelled Service will be refunded to the Student.
If a Service is cancelled for any reason, the fees paid will be refunded to the Student.
There will be no credit or refund (Partial or full) for absence or no-shows.
To create a new ticket, hover on the “Support” menu, then click on “New Ticket” submenu.